Terms and Conditions

By using our services, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. These terms are in addition to any other agreements you have with us, or any other services we provide you. These terms will be governed by the laws of New Zealand and the parties submit to the exclusive jurisdiction of the courts of New Zealand.
We reserve the right to suspend or terminate your access to and use of any programmes at any time if you breach any of the provisions of these user terms.

Liability Limitations
Training services are offered for educational purposes only; The Writer’s House shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available and shall not be responsible or liable for any error or omissions in that information.

Except where expressly noted, the contents of our workshops are our exclusive property, or that of our affiliates. When you register for a workshop you receive a license to use our course materials, for the purposes of your study and training only. You therefore must not copy, reproduce, translate, adapt, vary or modify course materials in any way without our express written consent.

Our course content and materials must be used in line with the directions we provide and solely to improve writing skills. We do not guarantee your results after participation in our workshops.

We do our best to ensure the information and course content is current, complete and as accurate as possible. However, we cannot guarantee and do not warrant this. You acknowledge that the workshops cannot be guaranteed to be error free and that if there are any errors, this will not constitute a breach of the license. We will do our best to correct any errors as soon as we are alerted to them.

Course materials may contain links to other internet sites and resources that are not related to or controlled by us. We assume no responsibility or liability for any errors or omission in the materials or information available on these sites or resources. Providing links to other sites does not mean that we endorse them or their resources, contents or operators. In addition, other internet sites and resources may provide less security than we do and have a different privacy policy to ours. Your access to and use of other internet sites and resources is at your own risk.

We will not be liable for any loss, injury or damages whatsoever whether in an action in contract, negligence or other tort, which may result from the use of our course materials or workshops. This also includes any failure of performance, error or omission, interruption, delay in operation or transmission or other defect related to our workshops.

Refund policy
Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. However, in exceptional circumstances, you may obtain a full refund if you notify us in writing of cancellation of a course within 48 hours of payment and 25 days before the workshop.

Using our contact details
Our phone and email addresses are supplied so you can contact us about our training programmes. They must not be used to send marketing material, spam or other unrelated material.

Changes to user terms
We may amend or change our services or these user terms from time to time at our sole discretion. We will post updated terms and conditions to you, so please read them before you use any of our products and services.
You agree to be bound by any modifications, changes or revisions we make to these terms. You agree that you are responsible for reviewing these user terms regularly and your continued use of our programmes constitutes your acceptance of any modifications, changes or revisions of them.

The Writer’s House

Clients we have worked with

Central Otago Distrcit Counsel
Dunedin City Council